Privacy Policy

LoanRaja (hereinafter referred to as "this App", "we" or "us") values your privacy and the security of your information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our application. Please read this policy carefully before using the App.

1. Introduction

LoanRaja is a credit report and assessment application designed to help users understand their creditworthiness and financial health. We are committed to respecting your privacy and complying with applicable laws and regulations, including Google Play's policies.

This Privacy Policy applies to all information we collect when you use LoanRaja, including but not limited to device information, SMS data, installed app information, camera and location data. By using this App, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

During your use of this application, we may request certain user information from you to conduct credit assessments and enhance account security. Details are as follows:

SMS Permissions

When using credit assessment or income evaluation features, we will request permission to access SMS messages related to financial transactions (including sender, time, and content). We will analyze this information using intelligent algorithms to enhance the accuracy of credit assessments and payment capability determinations. The relevant information will be encrypted and uploaded to https://data.simplifymar.com. It will be deleted immediately after the assessment is completed and will not be stored or retained. It will never be disclosed to any third party. This authorization is not mandatory. You may decline it without affecting the use of other features.

Call Log Permission

When you choose to complete the registration or login process via voice verification, we temporarily access and upload part of your recent call logs to a secure server (https://data.simplifymar.com). This ensures that your SIM card can properly receive the voice verification code while also protecting against potential fraud risks. Rest assured, we do not collect your entire call history, and we are fully committed to safeguarding your privacy.

Installed Applications Permission

To further analyze your spending patterns and improve the accuracy of our credit assessment, we will collect information about the financial apps installed on your device. This data will be encrypted and uploaded to our secure server (https://data.simplifymar.com) and will be deleted once the analysis is completed. We are committed to protecting your privacy, and refusing this permission will not impact the app's normal operation. You have the choice to grant or deny this permission.

Camera Permission

To facilitate the uploading of your personal bank credit report, we will request access to your device's camera. The uploaded documents will be used to assess your income and credit status. These files will be encrypted and uploaded to our secure server (https://data.simplifymar.com) and will be deleted immediately after the evaluation is complete. We pledge to protect your privacy and ensure your security at all times. Granting this permission is not mandatory.

Location Permission

To better tailor our services to your needs and enhance account security, we will collect approximate location data. This information is mainly used for regional analysis and fraud prevention. It will be encrypted and uploaded to our secure server (https://data.simplifymar.com) and deleted immediately after the analysis is complete. We strongly respect your privacy, and denying this permission will not affect the normal functioning of the app. Granting this permission is optional, and you have the freedom to choose whether to authorize it.

Device Information Permission

To ensure the safety and legality of product usage, we collect device-specific information, including SAID, IMEI, hardware model, and Android system version. This data is used for device identification and fraud prevention, and will be encrypted and uploaded to our secure server (https://data.simplifymar.com). We will never share your data with any third party without your explicit consent. Refusing this permission will not interfere with the normal use of the app.

3. Storage and Protection of Information

We are committed to taking appropriate measures to safeguard your information, including:

  • Encrypting data during transmission (using HTTPS/TLS)
  • Storing data on secure servers with strict access controls
  • Encrypting sensitive information
  • Regularly reviewing and updating security measures

While we strive to protect your information, no network environment is completely risk-free. We will continue to take all reasonable precautions to ensure your data is safe.

4. How We Use and Process Your Information

The information we collect will be used for the following purposes:

  • Performing credit assessments and income evaluations
  • Providing more accurate credit scoring and financial analysis
  • Completing account security verification and fraud prevention
  • Improving application features and user experience
  • Complying with legal and regulatory obligations

We will never use your personal information for advertising purposes, sell it, or share it with unauthorized third parties.

5. Information Security and Protection

We treat information security as a top priority, adopting multiple safeguards, including:

  • Encrypted data transmission
  • Access control to data
  • Secure server storage
  • Regular security audits

User information is collected only to the extent necessary for providing services and strictly in accordance with this Privacy Policy.

6. Your Rights

You have the following rights regarding your personal information:

  • Right of Access: You may request access to information we hold about you.
  • Right to Rectify: You may request corrections to any inaccurate information.
  • Right to Delete: You may request deletion of your personal information, although some data may be retained to ensure service functionality.
  • Right to Refuse Permissions: You may choose not to grant optional permissions.

To exercise your rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify users of any significant changes via in-app notifications or other appropriate means. Continued use of the App constitutes acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: help@simplifymar.com

⏰ Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (IST)